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Adjusting your settings

This site has been optimised for Microsoft Internet Explorer version 6 and above and for Mozilla-Firefox version 1.5 and above. Your screen resolution is best set on 1024 x 768 pixels.
For Microsoft Windows users, to check and change screen resolution or colour depth:

  • Go to Start - Settings
  • Open Control panel
  • Double click Display icon
  • In the Settings tab, change your screen resolution and colour depth

For Mac users, to check and change colour depth:

  • Click on the Apple menu (No keyboard shortcut)
  • Click on the Control Panels sub-menu and then click on Appearance to open the Appearance control panel

For Mac users, to check and change screen resolution:
Make sure you are in Finder  - press  Apple  +  Tab  if necessary to cycle through open applications until you return to  Finder

  • Click on the Apple menu or press Ctrl + F2
  • Click on System Preferences or press the down arrow key to highlight it and then press Enter
  • Click on the Displays icon or press Tab repeatedly (you might need to press  Ctrl  +  F7  first) to cycle through the icons until the  Displays  icon is highlighted with a blue border and then press the  Spacebar
  • Click on the Display tab or press Ctrl + F7  (once or twice) to highlight one of the four tabs and then press the left or right arrow key to select the  Display  tab (highlighted in blue) if it is not already selected.
  • The typical display resolution is 1024 x 768 to make text on the screen bigger you can change it to 800 x 600 or 640x 480. To do this either click on the resolution you want or press Tab until one of the Resolutions: settings is highlighted (in blue) then press the up arrow to the resolution above and the screen size will change within a few seconds, repeat the process up or down until you find the best screen resolution for you.
  • When you are happy with screen size click the Close (red) button at the top of the window or press Apple + W to close the window and return to the Finder desktop

General navigation

If you cannot see the entire page use the scroll bar on the right-hand side of your screen to move up and down the current page. The Shell logo takes you back to the homepage. Clicking on the "back" button of your browsers toolbar will return you to the previous page.

Homepage navigation

The Shell homepage is divided into four category areas: Responsible Energy, Innovation, About Shell and Products and Services. Click one of the four buttons in these areas to get an overview of the sections within this category. By hovering over the sections, a list of pages will be displayed.

You can click on any of them to continue your journey or use the Close (x) button to go back to the homepage. The left area of the homepage is also divided into six categories, based on your information needs. When clicking on one of those buttons a new layer appears, job seekers for example are presented with a selection of topics relevant to their goals i.e. internships, job search and current campaigns. Use the Close (x) button to close the layer.

Top and left-hand navigation

The top navigation is also divided into the same categories as the homepage: Responsible Energy, Innovation, Products and Services and About Shell. This is present on every page. The top navigation expands to reveal the main sections in a category. By hovering over the sections, a list of pages will be displayed. A left-navigation is also present to help you explore deeper into the section beyond the levels shown in the top navigation.


The sitemap can be accessed by clicking on Sitemap in the footer which appears on every page. The sitemap gives you a hierarchical outline of the entire website and links to direct content pages and sections. Its original state gives an overview of the first two levels. Clicking on the second level reveals the links to every page in that section.


The footer has 4 main navigation areas: About our website, Main areas, Tools and a summary text. These are common across all Shell websites. About our website gives access to Accessibility Help, Terms and Conditions, Privacy Policy and our Global Helpline (where you can report compliance issues). The Tools section is unique to each website showing relevant applications such as station locator, job search, share price calculator etc.


Whenever you search our website you will see results from the entire Shell web presence. On the right-hand side you can refine your search by audience, type of document (pdf, doc) and language.

You can also modify the way the results are being displayed to show more or fewer lines of summary text and an optional published date. Sometimes a recommended result will be displayed at the top, differentiated from the rest by a red tag “recommended” situated next to the result title. We have introduced these to display what we think is the most appropriate content based on your keyword or phrase.

Contact us

Apart from the occasional survey that gives you the opportunity to feedback, specific queries, questions or comments can be sent via email to: